Imagine yourself getting ready for work in the morning. You have to face the rush hour and struggle against heavy traffic jams in order to find a place where you can park your vehicle. After spending 45 minutes looking for an empty parking space, you suddenly see that the building in front of you seems completely unfamiliar to you. How disappointing!
But don’t worry because if this is happening to you, this article is what you are searching for. We explain everything about the services, location, timings, and traffic fines of Mafraq Traffic Department UAE.
What Is Mafraq Traffic Department (and Why So Many People Are Searching For It)?
Mafraq Traffic Department UAE is a well-known traffic service center managed by Abu Dhabi Police. It serves the population living nearby the area of Bani Yas-Bawabat Al Sharq, Abu Dhabi. Mafraq Traffic Department provides various kinds of services to its clients including vehicle registration/renewal, driving license services, traffic fines clearance, vehicle accident reporting, etc.
But you should know why so many people are looking for this particular traffic center. Most likely, they are using the wrong search terms for finding it as it has a similar name to other traffic departments in Abu Dhabi. The reason for this confusion lies in the strategic location of the center which is closer to Abu Dhabi-Dubai border. That is why, people are searching it online.
However, we want you to be aware of the fact that Mafraq is 100% Abu Dhabi-based traffic department. Hence, it is not the place where people from Dubai and Dubai-residents’ vehicles should address for resolving their issues.
Why Should I Visit the Mafraq Traffic Department in Abu Dhabi?
Situated nearby the Al Ain Road, Baniyas, and ICAD industrial zones, this traffic department is in charge of processing requests of residents living in Baniyas, Al Shahama, Al Bahia, and other localities nearby Baniyas. Mafraq Traffic Department handles requests of individual customers, commercial fleet operators, and expats. With increasing demand for vehicle registration and traffic services within the past decade, this department became even more valuable.
Thanks to the modern technology implemented in Abu Dhabi departments, Mafraq Traffic Department developed in terms of accessibility of its services. Now it has its own website, where you can learn more about how to contact the center and how to obtain its services.
Mafraq Traffic Department UAE Location: How to Reach the Correct Center Without Wandering Around (Map)
Exact Address & Landmark Details
Finding the Mafraq Traffic Department is straightforward once you know what to look for. Here are the full details:
- Full Address: Sheikh Makhtoum Bin Rashid Road, Bani Yas – Bawabat Al Sharq, Abu Dhabi, UAE
- Google Maps Plus Code: 8J63+HX4
- Emirate: Abu Dhabi (Baniyas East area)
In this section, we want to give you detailed information about the precise location of the Mafraq Traffic Department. Having a clear idea about where the department is located will help you to avoid spending too much time on reaching this destination.
Here is the location data of this traffic center:
- Baniyas and Baniyas East
- Al Shahama
- Al Bahia
- ICAD (Industrial City of Abu Dhabi)
- Communities along the Al Ain Road corridor
- Residential and commercial zones near the Abu Dhabi–Dubai border
How to Reach Mafraq Traffic Department (Exact Directions)? Where Is It Located?
Depending on your departure point, you will have several options to reach the traffic center. Let’s see them:
Coming from the center of Abu Dhabi:
Drive through Sheikh Mohammed Bin Zayed Road in the direction of northeast. Continue your way toward Baniyas. Once you pass it, turn onto Sheikh Makhtoum Bin Rashid Road. Mafraq Traffic Department will be on your left-hand side. The drive usually takes 25-35 minutes.
Coming from the Abu Dhabi-Dubai border zone:
If you are coming from Dubai, this option will suit you perfectly. All you need is to move along E11 towards Abu Dhabi. Once you pass Baniyas East exit, continue your way on Sheikh Makhtoum Bin Rashid Road.
Parking: parking is available at the department but try to get there ahead of time so that you will have time to find a proper parking spot.
Public transport: if you use public transportation, go to the Darb Abu Dhabi platform and check for the bus schedules.
Phone Number
To receive more information about the available services at Mafraq Traffic Department, you can call the phone number below or simply visit the official website of the center:
- Phone number: +971 2 513 6900
- Official Website: es.adpolice.gov.ae/TrafficServices
What Are Good Reasons to Call Mafraq Traffic Department UAE?
Use this phone number if you need to clarify your doubts concerning documents to be submitted for a request or to check if this particular department is appropriate to address for resolving your issue.
When to Visit the Official Website? Visit the official website to check for your traffic fines status, renew a driving license or vehicle registration, and to make fines payments. Use this link to get to the Abu Dhabi Police traffic department online services.
When should you visit in person? If you need to renew your registration for the first time or you need to submit original documents, go to the department.
Timings of the Mafraq Traffic Department — When to Go and When to Avoid (2026)?
When Is Mafraq Traffic Department Open for Visits?
Mafrac Traffic Department follows typical working hours of Abu Dhabi government services. Here are the regular timings of the traffic department:
Important Information About Department Timings:
Smart kiosks spread across Abu Dhabi cities, including Mafraq neighborhood, operate longer than the department. You can pay traffic fines and renew registration during extended hours.
Mafraq Timings During Ramadan: government departments in Abu Dhabi are open but operate during shortened hours. Counters close by 2 PM. You should find out exact timing in advance.
During holidays: government departments in Abu Dhabi follow holiday schedule. Don’t forget to check for announcements on holiday dates from Abu Dhabi Mobility.
The Best Time to Visit the Mafraq Traffic Department (Suggestion by our expert)
Official Working Hours
The Mafraq Traffic Department operates on the standard UAE government working schedule. Here’s a quick reference:
| Day | Opening Time | Closing Time |
|---|---|---|
| Sunday | 7:30 AM | 3:30 PM |
| Monday | 7:30 AM | 3:30 PM |
| Tuesday | 7:30 AM | 3:30 PM |
| Wednesday | 7:30 AM | 3:30 PM |
| Thursday | 7:30 AM | 3:30 PM |
| Friday | Closed | — |
| Saturday | Closed | — |
| Public Holidays | Closed | — |
Planning your visit to Mafraq Traffic Department is important. By doing so, you will save time and avoid long lines. Here are some useful tips:
Come during the first hours of business. It will be easier for you to find an empty queue and complete your tasks faster as employees are still fresh.
Avoid visiting on Thursday afternoons as it is the final working day of the week and many people tend to visit traffic service centers on that day.
Do not visit during the first week of the month as it is when vehicle registration renewals expire and people visit Mafraq Traffic Department in masses.
Tuesday and Wednesday are the quietest days of the week and there will not be too many people there.
Always try to find out whether you really need to come in person. Most of the services are available on TAMM platform and on Abu Dhabi Police eTraffic portal.
List of Traffic Services Provided at Mafraq Traffic Department UAE
Here is the full list of the services you can obtain at the department. Knowing what services are available there is very important since you will have a clear idea what you should prepare for your visit.
Vehicle Registration and Renewal
Renewing a vehicle registration is a task that residents need to perform annually. Failure to renew vehicle registration leads to a penalty for the owner.
What you will need to have:
- Active Emirates ID
- Vehicle insurance certificate
- Inspection certificate (required if the vehicle is older than a certain mileage)
- All traffic fines should be paid
The cost of renewing registration is defined by the model of your vehicle and its age. Mafraq Traffic Department representatives will tell you about the cost of your vehicle registration renewal.
Great news: you can usually renew a vehicle registration online. Visit TAMM platform or Abu Dhabi Police eTraffic portal and find out the status and complete your transaction via internet.
What happens if you missed a deadline? You will receive traffic fines for each day of delay. Also, there is a chance that you can have your vehicle impounded by Abu Dhabi Police department.
Driving Licenses and Driver-Related Services
There is a great variety of activities which you can handle at the department related to driving licenses. Among them are:
- Renew driving license (you will need Emirates ID, your driver license, and possibly an eye test)
- Replace lost or damaged driver license
- Request changes to your driver license (change name/address, add/update license categories)
Swap your foreign driver license for the UAE license (varies by country of citizenship; for some countries there is no need to sit driving exam to receive Abu Dhabi driver license)
You need to submit originals and copies of all required documents. Copies can be used in handling your request but employees will check the originals.
Traffic Fines Payment and Clearance
First, check whether there are any pending traffic fines for you. You can use such tools as:
- Abu Dhabi Police online center: es.adpolice.gov.ae/TrafficServices
- UAE Pass application
- Smart kiosks situated at convenient spots around Abu Dhabi
Options to pay:
- Online
- Counters of the Mafraq Traffic Department
- Smart kiosks (after office hours)
Sometimes, UAE government starts traffic fines amnesty campaign to help its citizens to clear off the fines at reduced prices. You can receive from 25 to 50 percent discount on paying fines. Such campaigns are announced via Abu Dhabi Police Facebook page. If you have accumulated lots of traffic fines, wait for the new campaign.
Black points: remember that Abu Dhabi Police uses a black points system to control drivers’ violations. The accumulation of points depends on the kind of violation and the number of black points. Some countries’ citizens have a special category of commercial vehicles with a different fee system.
Commercial Fleet Vehicles Traffic Related Services
Commercial vehicles and fleet operators require special treatment in regards to vehicle registration, ownership transfer, and other related services. You should contact the Commercial Traffic Section of Mafraq Traffic Department for obtaining related services.
Vehicle Technical Inspection
Every year Abu Dhabi residents must submit their vehicles for technical inspection to continue registration of a car in Abu Dhabi.
How does it work? You need to send your vehicle to an authorized technical inspection center for verification of compliance with safety and technical requirements.
How to Prepare My Vehicle for a Technical Inspection?
If you would like to get your inspection results as soon as possible and spend minimum on repeated inspections, do the following:
- Inspect your vehicle’s lighting devices and indicators.
- Change the tires.
- Repair all issues related to braking.
- Replace windscreen.
- Remove all additional equipment and accessories.
Documenting a Traffic Accident
If you have been involved in a car accident, you should report about it to the authorities. Doing this, you will be able to handle all issues which might arise. In case of the need for traffic accident documentation at Mafraq Traffic Department UAE you will be served.
You should visit this traffic service center in case:
- Significant material damages and/or injuries occurred.
- Dispute has appeared with another driver.
- Another party doesn’t have an insurance or flee the scene.
It is optional to visit the department but advisable:
No injuries and dispute happened between the drivers.
Insurance companies usually ask for a report regardless of whether there are any legal or insurance claims.
Traffic Accident Documentation Service at Mafraq Traffic Department UAE
As mentioned above, the Abu Dhabi Police department manages various requests of commercial fleet operators. They include handling fleet-related transactions, issuing vehicle permits, and other driving license services.
How to Use Online Mafraq Traffic Department Services Effectively?
As you know, almost all services at Mafraq Traffic Department can be performed online now. Digitalization provided Abu Dhabi with an opportunity to develop an efficient system of traffic services for its citizens and residents. Here are ways to receive services of Mafraq Traffic Department via digital channels.
Key Digital Channels for Receiving Mafraq Traffic Services:
- Abu Dhabi Police eTraffic Portal: es.adpolice.gov.ae/TrafficServices
- Official UAE Government Service Center TAMM: tamm.abudhabi
- UAE Pass (unique digital identity card): www.uaepass.com
- Abu Dhabi Police Mobile Application for iOS and Android users
- Smart kiosks: situated in various convenient places of Abu Dhabi. They operate 24/7.
- Services Available Online 100%
- Traffic fines inquiry and payment
- Vehicle registration renewal (selected models)
- Driving license renewal or replacement
- Initiating vehicle ownership transfer
- Requesting accident report
- Checking driver’s license status
UN e-Government Survey states that the UAE belongs to one of the world leaders among countries with advanced government digital services. With digital technologies at hand, many services which previously took days are currently performed within minutes from anywhere.
Traffic Fines in Abu Dhabi — Things to Consider Before Paying Off Your Traffic Fines
How the Fines System Works?
To begin with, you should understand that there are two different agencies that issue traffic fines in UAE: RTA (Roads and Transport Authority) and Abu Dhabi Police. They serve Dubai and Abu Dhabi respectively. And here is the most frequent mistake that appears while handling traffic fines in Abu Dhabi: misunderstanding of the department which handles traffic violations. In this case, we are talking about the Abu Dhabi Police traffic service center.
The list of the most frequent violations and respective traffic fines in Abu Dhabi includes the following:
- Speeding: depending on the extent of speeding.
- Usage of mobile phones: moderate fine + black points.
- Seat belt failure: applied both to drivers and passengers.
- Reckless driving: the most severe violation with extreme amount of fine.
- Red light running: significant fine amount + black points.
Traffic fines in Abu Dhabi are registered electronically and are directly linked to your Emirates ID and vehicle number plate.
Black Points
Alongside fines, drivers earn black points for every violation committed in Abu Dhabi. The accumulation of a certain number of black points means that your license is suspended for the specified period of time.
Traffic Fines Discount Campaigns and Amnesty Program
As it was mentioned above, sometimes the government of UAE starts traffic fines discount campaigns to reduce citizen’s liabilities to the state budget. During such campaign, citizens have a chance to clear their fines balance or pay traffic fines in a discounted way. Such campaign usually lasts for a couple of weeks and gives discounts up to 50 percent. Campaigns are broadly announced via Abu Dhabi media and via UAE Pass portal or Abu Dhabi Police FB page.
Consequences of Unpaid Traffic Fines
Not paying fines on time means that there will be penalties imposed on you as well. One of the major implications of unprocessed traffic fines in Abu Dhabi is that you will not be able to renew registration of your vehicle.
Mafraq Traffic Department UAE vs. Other Traffic Departments in Abu Dhabi — Which One Should You Visit?
The decision about which traffic service center to use depends mostly on the address of your residence or vehicle registration. As it was mentioned in previous sections, it is better to choose a traffic department which is situated closer to you in order to save time and money on traveling. Choose Mafraq Traffic Department if you live in Abu Dhabi and closer to Baniyas and other northeastern parts.
It is also important to remember that all traffic service centers in Abu Dhabi handle only Abu Dhabi residents and citizens. Thus, if you need to process a Dubai vehicle or to solve an issue connected with Dubai traffic fines, contact Dubai Traffic Department.
Handling Traffic Requests of Expatriates in Abu Dhabi at Mafraq Traffic Department
This section will be especially helpful to foreigners who have never visited traffic service centers in Abu Dhabi. Here is the step-by-step instruction for foreigners in how to visit the traffic department.
Most Frequent Confusions for Foreigners Regarding Abu Dhabi Traffic Departments Selection
The most frequent mistake foreigners do is that they visit other emirates traffic centers. Remember: Mafraq Traffic Department serves Abu Dhabi residents only. So if you are not sure whether Mafraq is the right choice, check your Emirates ID. The department of issuance on it is Abu Dhabi, then this is what you are searching for!
What Documents Should I Have at Hand to Handle My Request at Abu Dhabi Traffic Department?
Documents expats typically need:
- Emirates ID (mandatory for all services — make sure yours is current)
- Residency visa (active and valid)
- Passport (for identity verification in some services)
- Home country driving license (for those looking to convert to a UAE license)
Language requirement: Arab is the language spoken at Mafraq Traffic Department. However, there is no problem to ask assistance of English-speaking employees. Therefore, it is useful for foreigners to write on a piece of paper difficult questions which are related to laws of Abu Dhabi.
Foreign Driver License Replacement Process at Mafraq Traffic Department UAE
If you are from the list of countries which has bilateral agreement with Abu Dhabi, then you will be able to replace your foreign driver license in Abu Dhabi without taking a license test. Such countries are UAE, USA, Canada, Germany, Australia, etc. In case of your nationality, license test might be needed.
The department will give you instructions on further steps and categories to apply for.
UAE Pass for Foreigners at Abu Dhabi Traffic Centers
Creating UAE Pass for your Emirates ID is very beneficial to you. Having it, you will be able to use UAE Pass for accessing any UAE government services.
FAQ about Mafraq Traffic Department in Abu Dhabi
where exactly is Mafraq Traffic Department located in Abu Dhabi?
Mafraq Traffic Department is situated on Sheikh Makhtoum Bin Rashid Road, Bani Yas – Bawabat Al Sharq, Abu Dhabi. Plus Code is 8J63+HX4.
