NBAD Balance Inquiry: 7 Easy Ways to Check Your Balance
NBAD Balance Inquiry Have you ever been placed in a situation where you want to check your balance before a major transaction, or have you ever seen a transaction on your bank statement that you do not recall making? The need to make balance inquiries is a situation all bank customers face at some point in their lives. As a customer of NBAD, now known as First Abu Dhabi Bank (FAB), you must be aware of the various ways that you can check your balance with ease.
What Is NBAD Balance Inquiry?
Understanding NBAD Banking Services
The National Bank of Abu Dhabi, or NBAD for short, was one of the biggest and oldest banks in Abu Dhabi. In 2017, there was an announcement made stating that the NBAD was going to merge with the First Gulf Bank (FGB) to form a new bank known as First Abu Dhabi Bank, or FAB for short. Currently, FAB is the biggest bank in Abu Dhabi with regard to asset size. The NBAD brand is not seen anymore in Abu Dhabi and the rest of the cities in the UAE.
The existing customers of NBAD Balance Inquiry were seamlessly transferred to FAB, and they can access their accounts, credit cards, and their transaction history under the new brand name. An NBAD balance inquiry is just a simple way of checking your balance in your old NBAD Balance Inquiry bank account, which can now be accessed under the FAB banking service. Your accounts have still been maintained and can be accessed.
By regularly keeping an eye on your balance, you can stay on top of your finances, detect any suspicious transactions on your bank account, track your salary deposits, and ensure you never go into overdraft or default on bill payments.
Who Needs to Perform an NBAD Balance Check?
Balance check is important to a large category of people. This includes:
- Personal account holders managing day-to-day spending
- Salary account users tracking monthly income and deductions
- Debit card users verify available funds before making purchases
- Mobile banking users monitoring accounts on the go
Quick definition: NBAD Balance Inquiry is a procedure where a former NBAD (now FAB) customer can check the current balance of their funds in their banking accounts with any of the existing banking channels.
7 Easy Ways to Perform an NBAD Balance Inquiry
1. Check NBAD Balance via Mobile Banking App
The FAB Mobile Banking App is the fastest way to check your balance with us. You can easily check your NBAD balance using the FAB mobile banking app, which is available for both Android and iOS devices. The FAB mobile banking app allows you to check your NBAD balance instantly.
Steps to perform an NBAD balance check via the FAB mobile banking app:
Steps:
- Download the FAB Mobile Banking app from the App Store or Google Play
- Log in using your existing credentials
- Navigate to Accounts from the home screen
- Your available balance will be displayed immediately
The app enables you to log in to your FAB mobile banking app via fingerprint or face recognition. If you were an NBAD Balance Inquiry mobile banking customer, you can re-register via the FAB mobile banking app using your account number and mobile number.
2. NBAD Balance Inquiry via Online Banking
If you wish to use a browser-based service for your balance inquiry, FAB offers an online banking facility that allows you to access your accounts via your computer or laptop.
Steps:
- Visit the official FAB website at bankfab.com
- Click on Online Banking and log in with your credentials
- Select your account from the dashboard
- View your available balance and recent transactions
Security tip: It is very important that you are on the official website of FAB bank when you are entering your details. The padlock icon will be present in the address bar of your browser.
3. NBAD Balance Check Through ATM
ATM services are also one of the most accessible ways for balance inquiry in your FAB bank account. You can use this method especially when you do not have access to the internet at that moment.
Steps:
NBAD Balance Inquiry Steps:
- Insert your FAB/NBAD debit card into any FAB ATM or supported network ATM
- Enter your PIN
- Select Balance Inquiry from the on-screen menu
- Your balance will appear on screen—you can also opt to print a receipt
FAB bank has a wide network of ATMs in the UAE. You are never far away from your nearest ATM.
It is, however, important to note that if you use an ATM that is not a part of FAB’s network, you will be charged a small service fee for your transaction.
4. NBAD Balance Inquiry by SMS Banking
SMS Banking is yet another option for customers who are interested in knowing the details regarding their bank balance on a regular basis.
To avail this facility, you will have to activate the SMS banking facility with FAB Bank. Once you have done this, you can send a specific SMS to FAB Bank’s SMS banking number to know your bank balance via SMS.
Note: The SMS command may vary in the future. To know the exact details regarding the SMS Banking Number, you can directly contact FAB Bank’s customer care department or visit the official website to know more about the SMS Banking Facility.
5. Balance Inquiry via Phone Banking
With FAB Phone Banking, you can access your accounts anywhere, anytime. And the best part is, you don’t need to have an internet connection!
How it works:
- Call FAB’s customer service hotline (available on the back of your debit card or on the FAB website)
- Follow the automated voice prompts and select Balance Inquiry
- Verify your identity using your card number, PIN, or registered details
- Your balance will be read out to you via the automated system
This is a very useful facility for customers who are planning a trip, are facing internet connectivity issues, or are not tech-savvy!
6. Checking Balance Through a Bank Branch
NBAD Balance Inquiry In case you are facing a situation where you want a more personal touch, you can always visit the branch to know your balance.
To achieve this, you will be required to show your identification (Emirates ID, Passport, etc.) and ask the teller staff for your balance information. The teller staff will be more than willing to help you with your account balance information, print your account statement, etc. This is a very useful feature if you are having trouble with your account login, trouble with your account transaction history, etc.
7. Balance Check via Debit Card Mini Statement
NBAD Balance Inquiry Besides the balance check, the ATM also offers the option of obtaining a mini statement for the account holder.
To obtain a mini statement through the ATM:
Requirements for NBAD Balance Inquiry
NBAD Balance Inquiry Regardless of the option that is chosen for balance inquiry, the following requirements are generally applicable for NBAD balance inquiry:
- An active FAB/NBAD bank account
- A registered mobile number linked to your account (required for SMS banking, OTPs, and phone banking)
- Your debit card and PIN (for ATM inquiries)
- Online banking credentials (for app or web access)
- A secure internet connection for digital channels
Common Issues During NBAD Balance Inquiry (And Fixes)
Login Errors
Problem: The FAB mobile application, as well as the FAB online banking portal, is not allowing the user to log in.
Solution: The user should ensure that the username as well as the password that is being entered is correct. The user can also try the option of forgetting the password for the FAB mobile application as well as the FAB online banking portal. In case the user is not able to remember the password as well as the username, the FAB customer care can be contacted.
SMS Banking Not Working
Problem: The SMS that is being sent for balance inquiry is not being sent or is not showing any response.
Solution: The user should check the mobile number that is registered with FAB for SMS banking. The user should check the SMS command that is being sent for the balance inquiry. The user can get in touch with FAB to know the SMS command that is to be sent.
ATM Transaction Failed
Problem: The user is facing a problem as the ATM is displaying an error message on the screen when the user wants to do a balance inquiry.
Fix: The user should check whether the card is blocked (this can happen if the user has exceeded the limit of wrong PIN entries). There can also be network problems. There can be some issues in the network that can affect the functioning of the ATM for a while. The user can get in touch with FAB to know the status of the card.
Security Tips When Checking Your NBAD Balance
Banking fraud is a major concern that has been increasing over the last few years all over the world. The United Arab Emirates is not an exception to this. Hence, ensuring that your account is not fraudulently used for balance inquiry or any other banking transactions is a must. Hence, here are a few security tips that will ensure that you are on the safe side:
- Never share your OTP. FAB will never ask for your one-time password over the phone or via email.
- Avoid public Wi-Fi when accessing online or mobile banking. Use your mobile data or a trusted private network instead.
- Enable biometric login on the FAB app to reduce reliance on passwords.
- Change your passwords regularly and avoid using the same password across multiple platforms.
- Log out completely after every mobile or online banking session.
- Report suspicious activity to FAB immediately if you notice any unauthorized transactions.
Quick budgeting tip: In case you notice some unusual activities in your account, report them to FAB immediately.
For further information about how to keep your internet secure if you are a digital banking user, please visit the UAE Central Bank’s website or FAB’s security advisory pages.
Benefits of Checking Your Bank Balance Regularly
By developing the habit of frequently inquiring about your balance, you can benefit in many ways:
Prevent overdraft fees: Knowing your balance before making large purchases helps you avoid declined transactions and associated penalties.
- Monitor suspicious activity: Frequent checks make it easier to spot unauthorized transactions early, giving you time to dispute them before funds are lost.
- Improve budgeting: Seeing your real-time balance alongside recent transactions gives you an accurate picture of your spending habits.
- Track salary deposits: Confirm your salary has landed on time and flag any payroll discrepancies quickly.
Quick Budgeting Tip: Once you have checked your balance, subtract your expected monthly fixed expenses from your balance to know how much you can spend for the month.
NBAD vs FAB Balance Inquiry — What Changed?
When we merged with FGB in 2017 to become FAB, our aim was that the experience for our existing customers was as seamless as possible. So, here’s a brief snapshot of what you can expect from us – what has changed and what has stayed the same for our customers:
What Remained the Same:
| Feature | NBAD | FAB |
| Mobile App | NBAD Mobile Banking | FAB Mobile Banking App |
| Online Portal | NBAD Online Banking | FAB Online Banking (bankfab.com) |
| Account Numbers | Retained (with minor updates) | Same accounts, new FAB branding |
| Debit Cards | NBAD cards gradually replaced | FAB-branded cards issued on renewal |
| Customer Support | NBAD hotline | FAB unified customer service |
The experience for our customers to use our services, like checking our balance, transferring money, making bill payments, etc., remained the same for our existing customers. However, for our customers who have not updated their mobile app or their card, we have requested them to update their app or their card via communication sent to them by us. So, if you are still using our old NBAD card, please get in touch with us so that we can get your card fully upgraded for you.
Frequently Asked Questions
1. How can I check my NBAD balance online?
To check your balance online, please visit bankfab.com, log in to our online banking platform using your FAB credentials, and then click on your account from our dashboard.
2. Is NBAD now part of First Abu Dhabi Bank?
Yes, we are now part of First Abu Dhabi Bank, or FAB, for short. This is because we merged with the First Gulf Bank in 2017.
3. Can I check my NBAD balance without internet?
We’re glad you asked that question! Yes, we allow our customers to check their balance without internet access in three different ways. You could check your balance by visiting any FAB ATM, by using SMS banking if it has already been activated on your account, or by calling our phone banking number.
4. What is the SMS number for NBAD balance inquiry?
FAB provides SMS banking services. You are required to activate the SMS banking service by visiting their website or getting in touch with them for more information. You can use the service to inquire about the balance by sending a message from your registered mobile number. To know the SMS number, you can visit their website or get in touch with them for more information. Using an outdated SMS number may pose a security risk to your account.
5. Is checking the NBAD balance through the ATM free?
Yes, it is free to check your balance at FAB ATMs, provided you are a FAB account holder. However, if you are using another bank’s ATM for a balance inquiry, a nominal charge may be applicable. To know the latest charges for FAB’s services, you can visit our website.
Conclusion
NBAD Balance Inquiry Now, managing your NBAD balance is simpler than ever with FAB’s range of balance inquiry services. There are a number of ways to check your balance, as per your requirements and convenience.
If you are looking for a quick way to manage your balance efficiently, FAB Mobile Banking is the way to go. All you have to do is download the app if you haven’t done so already. And for your convenience, you can also opt for balance alerts for your account through our app.
